Home care

Home care means providing health care and health-related services in the case’s residence. When the case does not need to receive continuous professional care in the hospital for 24 hours, but has to recuperate at home due to health condition, home care is to help the case recuperate at home that he/she is familiar with. Continuous medical care is provided by various professionals from the hospital, so that patients with chronic diseases do not have to be hospitalized, and can take care of themselves at home or with the help of family members, so as to achieve the goal of improving, maintaining or restoring health.

The purposes of home care are as follows:

• To ensure that the case is well cared for at home.
• To maintain the existing functions and quality of life of the family.
• To reduce the labor and effort required to get to and from the hospital.
• To reduce the incidence of comorbidities caused by long-term hospitalization.
• To decrease the huge medical cost of hospitalization.

Service recipients

• Cases of chronic illness who are diagnosed by a physician as stable and are eligible for medical care at home with family members.
• Cases who have a need for home care services and whose daily life function assessment is in line with the National Health Insurance requirements.
• Cases who live in the greater Taichung area and can be reached within 50 minutes by vehicle.
• Cases and their family who agree with the home-based care model and agree to receive care at home.
• If the case is incapacitated, family members should be present at the time when medical staff visit.

Service items

• General physical examination and assessment.
• Tube replacement (such as nasogastric tube, urethral catheter, tracheal cannula, etc.) and related care guidance.
• Wound care.
• Take samples for inspection.
• Injection.
• Home safety assessment and suggestions.
• Handling and guidance of health problems.
• Social resource consultation and referral.

Charging principle

• Roundtrip fares

Medical visit fee: Taxi fare between the hospital and the place of service on a pay-as-you-go basis.

• Medical visit fee:

According to the regulations of the National Health Insurance Administration, those who meet the admission requirements of the National Health Insurance shall bear 5% of the burden. For those who do not meet the requirements and are willing to pay the fees at their own expense, the fees are based on the rates announced by the hospital.

• Registration fee: According to the regulations of the hospital.
• Costs for medical consumables:

According to the regulations of the National Health Insurance Administration, those who meet the admission requirements of the National Health Insurance shall bear 5% of the burden. For those who do not meet the requirements and are willing to pay the fees at their own expense, the fees are based on the rates announced by the hospital.

Charging method

• Home care cost are charged on a pay-as-you-go basis according to the fee registration form, with an official receipt to be given at the next visit.

Service time

• Monday-Friday 08:00-17:00
• Saturdays 08:00 to 12:00
• On Sundays or nights, if an emergency occurs, please return to the hospital for emergency treatment and contact us the next day (working day).

Contact us

• When you need our services, please inform the medical staff, and ask the doctor to issue a "National Health Insurance Home Care Medical Order." We will arrange the home care nurse to contact you as soon as possible to provide services.